As with other entities that book in advance (such as for hotels or flights), RGSL does require a minimum amount of notice be given in order to be eligible for a refund. No-shows don’t get refunded, even if you tell us after-the-fact why you were missing. The more lead time you give us for cancellation, the more likely we are to be able to help re-arrange.

RGSL must book student spots in advance, needing to know in advance exactly how many students to expect in a given course to ensure the proper number of instructors are scheduled for work that day. As well, this is done in order to meet CFO reporting requirements that occur in advance of course dates.

It’s important that during registration, students agree to and understand our Cancellation & Refund Policy for Firearms Safety Courses. For that reason we make sure students tick off boxes that show they’ve actually read and agree to those, while they’re making the booking online.